Frequently Asked Questions (FAQ)

 

How do I  join?

Medical Patients who are at least 18 years of age need a valid California ID or Drivers License and your original Doctor’s Authorization for the use of medicinal cannabis. We will need to verify your doctor’s authorization prior to your entry to the dispensary, and you will need to review and sign our Collective Agreement. New State regulations prevent us from allowing patients under the age of 18 inside the dispensary. Minors who are medical patients are now required to have a legal adult guardian (designated caregiver authorized by the doctor) come to purchase or pick up their cannabis.

Adults 21 years of age and older who do not possess a medicinal cannabis card, may show valid/current Government Issued Drivers License or Passport to gain access and purchase cannabis.

You will still need to be entered into our member database to join our club. We respect your privacy.

 

We will take good care of you and make you feel welcome!


What is the difference for Medical Cannabis Patients and Adult Use Patrons?

Medicinal Cannabis Patients have received a physician’s authorization recommending cannabis for the treatment of a medical condition. Doctors may prescribe a specific amount appropriate for the patients needs which may exceed the State Limits for Adult Use. State Guidelines for Daily Limits for Medicinal Cannabis is as follows: 8 oz cannabis per day, 12 immature cannabis plants, and medibles have a cap of 200mg THC per edible, which must be micro-dosed in 10mg pieces or sections. State Guidelines for Adult Use: 28 grams non-concentrated cannabis, 8 grams concentrated cannabis (including contained in cannabis products), 6 immature cannabis plants.


How will I know which products I am allowed to purchase?

Our Friendly Team of qualified staff will be happy to assist you in making your selection. We have clearly marked all of our products to indicate which are for medical patients only, and which are available for purchase by our Adult Use clients. We promise to make your selection process easy, and provide clear and helpful answers to any questions you may have. You will leave feeling confident in your purchase and happy with your experience! We look forward to providing you with excellent service soon!


Do you take phone orders?

We are happy to take your order over the phone! Simply view our menu, then call our friendly and knowledgeable customer service rep, and we will have your order filled within 15 minutes!


Do you take credit cards?

For your convenience we have an ATM on site. Currently we are unable to take credit card payments.


What’s your return policy?

To ensure that all products remain safe and sanitary, returns and exchanges on products that leave the dispensary room are not allowed. If an item has a manufacture defect, and returned full, we will gladly replace it.


Do you offer discounts?

We are truly grateful for the service and sacrifice of all military personnel.

To say “Thank you for your service” we offer a 10% discount on our already low prices!

We also offer a 10% discount for seniors over the age of 65.


Do you ship?

At this time shipping of medicinal cannabis is not allowed.


 How do I become a vendor?

We welcome quality, tested product in professional packaging which is clearly labeled and meets 2018 packaging and labeling requirements. Effective January 2018, medicated edibles will be required to be provided in 10mg microdose sections with a maximum of 100mg THC per edible for Adult Use, and 200mg maximum per edible for Medical Use. We are seeking Licensed Distributors who are able to deliver quality products on a weekly basis, and who can provide copy of Distribution License. We are no longer allowed to accept private vendors or donations outside of these channels. If you are interested in providing our Collective with your product, please contact a Licensed Distributor who can assist you with getting your products tested and ready for market.